RESOLVING EMPLOYEE -EMPLOYER CONFLICTSINPRIVATE SECTOR: THE CHALLENGES, STRATEGIESANDPROSPECTS. (A STUDY OF FIRST BANK PLC)

Abstract

This study “Resolving Employee-Employer conflicts in private sector: The challenges, strategies and prospect A study of First Bank PLC” it deals with investigating causes, challenges and prospect of Employer-Employee conflicts in the organization as well asstrategies of conflict resolution in the bank. The survey research method was adopted for the study. Primary data were collected from selected staff of the bank using questionnaire and Secondary data were collected from published works. Datawerepresented in tables as frequency distribution and analysed with percentage andfrequency. Most of the major findings of the study were as follows; It shows that there is significant relationship between employee-employer conflicts and harm to the survival of the First Bank Plc. The relationship between the two variablesis moderate and significant. It implies that employee-employer conflicts are not amajorcause of harm to the survival of the First Bank Plc. It shows that conflicts by employees often result into lack of communicationandef ective collaboration needed for the success of an organization. It was further assertedthat this incidence results into ill-functioning of an organization in a long run. Test of hypotheses were conducted through multiple regression and correlation. The findings of the study revealed a moderate positive correlation between employee-employer conflicts and harm to the survival of the First Bank Plc with correlation coef icient (r=0.534), and also indicated that there is a moderate positive correlation betweenorganizational conflict and organizational goals/objectives with orrelation coef icient (r = 0.690), Finally the study showed a strong positive correlation betweenemployer-employee conflict resolution and organizational performance with correlationcoef icient (r =0.824).