AN ENHANCED MOBILE BASED DELIVERY SERVICE SYSTEM

Abstract

The logistic service industry is defined as the obtaining, producing, and distributing of materials and products in the right quantities to an end-user or final destination. Different forms of business triggered the high demand for courier services. However, information of the different couriers was measly provided. It is also very important for the courier service to deliver the package as soon as possible. One of the most important and responsible business processes of courier service is to deliver packages. Necessity is the mother of inventio. It is therefore necessary to develop an effective system to facilitate the interaction between courier service providers and users of these services. This project introduces the application system based on Android to manage the courier services. This is a mobile application that allows small and medium-scale businesses to have access to information on the different types of courier services. In addition, the system is incorporated with a Geographic Information System for the tracking of these packages via the use of Google Map API. Information on these packages as well as the courier services are stored in firebase (a back-end for mobile application development). The UI of the system was built using a framework called flutter. This system was designed to ease the users to access information and with added functionality such as product tracking and courier service orders, it makes delivery of products easy for the users of the system.