IMPACT OF PERFORMANCE APPRAISAL ON STAFF MOTIVATION AND PRODUCTIVITY IN HIGHER INSTITUTIONS: A STUDY ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY (ESUT)

Abstract

The purpose of this study was to establish the effects of performance appraisal on employee motivation and productivity in higher institution: a case study of Enugu State University of Science and Technology, Nigeria. The study investigated the effect of objectivity of the performance appraisal and feedback on employees’ motivation also on effective result. The study applied case design. Random sampling technique was used to select a sample size of 100 staff. Data was collected using a questionnaire. Data collected was analyzed using Statistical Package for Social Sciences. Descriptive statistics analysis was used for analysis and data was presented using frequency tables and bar graphs. This study will help in identification of satisfiers and even dissatisfies that can be used to reduce absenteeism, turnover and laxity among employees in tertiary institution. The study will be of importance to the management of Enugu State University of Science and Technology in Nigeria in understanding the successes and challenges of the appraisal process and its effect on staff motivation. This will contribute to improvement in the appraisal process in the organization. The study is also of value to the academicians and future researchers as it will add knowledge to the field of staff appraisal and give an understanding on the relationship between performance appraisal and employee motivation. The findings indicated that objectivity of performance appraisal and feedback positively influenced employees’ motivation. The effect of feedback was found to be positively related to employee motivation and had the most statistically significant coefficient. The objectivity of performance appraisal was positively related to the employee motivation and productivity.