DEVELOPMENT OF AN ONLINE DOCTOR APPOINTMENT BOOKINGSYSTEM FOR MOUNTAIN TOP UNIVERSITY HEALTH CENTER

Abstract

The purpose of this study was to develop an information system that will enable students to book appointments with university doctors remotely using a mobile device, reducing wait times at the university health center. In this study, the user and system requirements were identified, the system design was specified using the UML language, and the system was implemented. To determine the predicted behavior of appointment booking systems, a review of relevant works was conducted. To gather user requirements, informal interviews were held with university staff members and students. To describe the system's design, UML diagrams were employed. The system's implementation outcomes demonstrated that it could enable patients to schedule doctor appointments with the university health center, enable nurses to pair patients with available doctors, enable doctors to report medical data after every appointment, and enable patients to reschedule appointments if necessary. According to the findings of this study, employing online appointment scheduling tools would assist address problems with the manual method, increase the productivity of healthcare facilitators, and enhance client satisfaction.