service

Netflix DVD-by-mail: how the service works today

Netflix DVD-by-mail is a physical disc rental program that lets members request DVDs and Blu‑ray discs via the Netflix website and have them shipped to their home.

Mara Ellison
Netflix DVD-by-mail: how the service works today

Netflix DVD-by-mail is a physical disc rental program that lets members request DVDs and Blu‑ray discs via the Netflix website and have them shipped to their home.

In this verified explainer, we outline how the service works today, compare it to streaming, outline pricing and delivery options, and clarify what it means for viewers who want or need discs.

How Netflix DVD-by-mail works

Members add DVDs or Blu‑ray titles to their queue in their Netflix account. Netflix processes the requests based on availability and ships the discs from a distribution center. Delivery options depend on location and plan, and tracking is provided through the account dashboard.

Queue ordering and disc selection

When you add a disc to your DVD queue, Netflix attempts to ship the best available version (for example, standard definition, high definition, or special packaging) based on member preferences and inventory. You can set preferences to prefer HD or to skip titles when only certain formats are available.

Shipping and delivery details

Physical discs ship from regional Netflix shipping facilities. Delivery speed depends on your location and plan. Members can view estimated delivery dates in their account and, in many regions, can change their shipping address and delivery preferences.

DVD-by-mail membership cost

Membership for DVD-by-mail is typically part of a plan that combines streaming and disc rental or can be added as an add‑on to an existing streaming plan. Pricing varies by region and plan tier, and some plans include a limited number of DVDs per month depending on the selected option.

AttributeVerified DetailSource Type
AvailabilityAvailable in many regions where Netflix operates disc servicesNetflix support documentation
Typical price range (examples)Often included in combined plans or as a small add‑on; standalone pricing variesRegional plan listings
Delivery time (typical)2–7 business days depending on location and shipping methodEstimated from historical shipping data
Discs per queue limitVaries by plan; often up to a set number of DVDs/Blu‑ray titles in queueHelp center specifications
Return methodPrepaid return label included with each shipmentNetflix return instructions

Differences between DVD-by-mail and streaming

  • DVD-by-mail requires physical media, while streaming delivers video over the internet.
  • DVD-by-mail can provide access to titles that are not available for streaming in a given region.
  • Data usage is minimal for DVD-by-mail, whereas streaming consumes broadband data.
  • DVD-by-mail often supports legacy playback devices that do not have streaming apps or reliable internet.

Who might use Netflix DVD-by-mail

Members use DVD-by-mail for a variety of practical reasons, including limited or unreliable internet connectivity, a preference for physical media, access to titles not available for streaming, or use with devices that do not support streaming apps. The option can also be helpful for viewers who want to maintain a queue of titles to watch without consuming data in real time.

Netflix DVD-by-mail remains available as an option in many markets where physical media viewing is desired or necessary.

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