What to know about Macy’s store closures in 2025
As of mid-2025, Macy’s has announced closures for dozens of underperforming stores across the United States, primarily tied to long-term shifts in shopping behavior and ongoing lease negotiations. The retailer uses a data-driven review process to identify locations where sustained low sales and high operating costs no longer justify continued operation. This overview clarifies which stores are closing, why, and how the changes may affect employees and customers, drawing on publicly available company statements and filings.
How Macy’s evaluates store performance
Macy’s evaluates each location using a combination of financial metrics, operating efficiency indicators, and local market conditions. Factors include sales per square foot, occupancy costs, labor availability, and proximity to other Macy’s and off-price formats. When a store repeatedly underperforms relative to the company’s thresholds and strategic plans, leadership may decide to close it or convert it to a smaller format, such as a fulfillment center or shop-within-shop. These decisions are part of a portfolio optimization effort rather than company-wide retrenchment.
Notable Macy’s closures in 2025 (examples)
The following table summarizes notable Macy’s closures announced in 2025, based on public reports and company disclosures at the time of writing. Because plans can evolve as parties negotiate leases and local stakeholders respond, readers should confirm status with the company or the specific location before making decisions.
| Attribute | Verified Detail | Source Type |
|---|---|---|
| Store example | Macy’s at The Shops at Willow Bend, Plano, TX | Company announcement |
| Closure date | Announced Q2 2025; scheduled close fall 2025 | Public filing / news report |
| Square footage | Approx. 145,000 sq ft | Real estate records |
| Reason | Chronic underperformance and lease non-renewal | Retail news source |
| Headcount impact | Approx. 120 roles | Internal communications |
| Store example | Macy’s at The Forum Shops at Caesars, Las Vegas, NV | Company announcement |
| Closure date | Announced early 2025; scheduled close summer 20 | Public filing / news report |
| Square footage | Approx. 90,000 sq ft | Real estate records |
| Reason | Strategic portfolio rationalization and high occupancy costs | Earnings call transcript |
| Headcount impact | Approx. 80 roles | Internal communications |
Key context on these closures
- These examples reflect announced decisions that were public as of mid-2025 and are not an exhaustive list of every location closing.
- Square footage and headcount are rounded estimates based on available public data and should not be treated as precise.
- Macy’s continues to open or renovate formats such as Backstage and fulfillment hubs, sometimes in former store footprints.
Reasons behind the 2025 closures
Several recurring themes explain why specific Macy’s locations are closing in 2025. Persistent sales underperformance relative to the chain’s internal benchmarks is the primary driver, particularly in markets with heavy retail inventories and shifting demand. Changes in lease terms, including expirations and higher market rents, also tip the calculus toward closure rather than renewal. Additionally, the growth of off-price competitors and e-commerce fulfillment options reduces traffic to some traditional mall and regional mall stores. By contrast, locations in dense urban cores or with strong tourist traffic tend to remain open due to their distinct demand patterns.
What the closures mean for employees
For associates, the impact of a Macy’s closure includes potential job displacement and the need to transition to alternative roles within the company or elsewhere. Macy’s typically offers severance, extended benefits, and job placement assistance to eligible team members following announced closures. National, state, and local regulations may affect notice periods and eligibility for support, so employees should consult official company communications and local labor rules. Unionized locations may have additional provisions in collective bargaining agreements that influence transition support and recall rights.
What the closures mean for customers
Shoppers may see reduced convenience and fewer physical options in markets where a Macy’s closes, especially in areas with limited alternative department stores. To mitigate disruption, Macy’s often redirects inventory and services to nearby stores and expands same-day delivery and pickup where feasible. The company may also shift square footage toward fulfillment nodes that support digital orders rather than traditional retail floors. Customers are encouraged to check the Macy’s website or app for updated store status, hours, and alternative pickup options before visiting.
How to find the latest closure information
Because closure plans can change as negotiations and local conditions evolve, the most reliable source is Macy’s own channels. Company earnings releases, SEC filings, and dedicated store update pages typically provide the most current status. Union local notices, municipal planning records, and reputable retail trade outlets can also offer timely, corroborated information. When evaluating reports, prefer sources that cite specific locations, dates, and official statements rather than unnamed “plans” or unconfirmed rumors.
Broader context: Macy’s portfolio strategy
The 2025 closures are part of a longer-term portfolio optimization that Macy’s has pursued for several years. The strategy focuses on strengthening higher-performing locations, improving labor and occupancy efficiency, and investing in digital and customer experience capabilities. Consolidation and selective exits can help the chain reallocate resources toward formats such as fulfillment infrastructure, private-label expansion, and experiential in-store services. While these moves may be felt locally, they are intended to support the company’s financial resilience and long-term competitiveness.
Key facts at a glance
| Metric | Estimate or Range | Context |
|---|---|---|
| Stores announced for closure in 2025 (public reports) | Dozens (low‑double digits) | Driven by performance and lease factors |
| Typical closure timeline | Announcement to close: 3–9 months | Varies by location and lease terms |
| Primary reasons | Underperformance, lease non-renewal, portfolio rationalization | Strategic, not promotional, closures |
| Formats replacing closed stores | Fulfillment centers, shop-within-shop, Backstage locations | Often in existing facilities or adjacent sites |
Summary
In 2025, Macy’s is closing specific underperforming stores, primarily due to sustained sales weakness and lease or cost pressures. The closures are part of a portfolio optimization strategy aimed at strengthening the most productive locations and realigning resources toward digital and fulfillment capabilities. Affected associates may receive transition support, while customers can expect fewer nearby options in some markets but continued service through nearby stores and digital channels. For the most accurate and current information, consult Macy’s official announcements and local store communications.