Abstract:
The balanced scorecard (BSC) is a strategic appraisal measure which incorporates non-financial measures
to complement traditional financial measures. BSC captures more measures in assessing performance
within an organization and these areas include perspectives on customers, internal business process, and
learning and growth. As a result, BSC helps an organization in achieving an all-inclusive appraisal of its
performance. This paper assessed the level of awareness and implementation of the balanced score card
(BSC) in small and medium firms in Nigeria. The study employed a descriptive research design and
primary data was used. The hypothesis was tested using the Pearson correlation coefficient and findings
revealed that BSC have not been adopted by Nigeria small and medium companies due to lack of
awareness, expertise and finance. The study recommended that more researches be conducted in this
direction and Nigerian small and medium scale associations should partner with researchers on the new
concept in training members on this approach.