THE INFLUENCE OF MOTIVATION ON EMPLOYEE’S PERFORMANCE IN NIGERIAN BANKING SECTOR. (A STUDY OF ZENITH BANK IN LAGOS STATE)

Abstract

This study investigates the influence of motivation on employee’s performance in Nigerian banking sector while using Zenith bank in Lagos state as a case study. The study used survey research design using questionnaires with structured questions to address the problems identified and elicit answers to the specific objectives explaining the influence of motivation on employee performance in Nigeria. It measures two variables which are the independent and dependent variables. The independent variable is motivation while the dependent variable is employee performance.

In testing the first hypothesis, the result of Pearson’s Product Moment Correlation analysis revealed that, there is significant relationship between promotion and employees’ performance. The research also revealed that if incentives are effectively and professionally applied, they will lead to employee performance increase thereby fostering organizational growth and survival. A substantial part of these incentives were revealed from the presentation and analysis of data from Zenith Bank Nigeria Plc. The response from respondents and the test of hypothesis indicated that there is a significant relationship between rewards and employee performance. It is recommended that performance standard for the award of incentives is established if the organization must benefit from the gains of incentives. Also, since incentives have the potential to affect the motivation of employees positively if the necessary circumstances are met, circumstance such as working condition, understanding of performance standards and communication of these standards should be in place.