TRAINING AS A TOOL TO IMPROVE EMPLOYEES' JOB PERFORMANCE (A STUDY OF NAFDAC - LAGOS STATE)

Abstract

One of the ways to enhance productivity of employees in work organization is through training that can facilitate their knowledge, skills, attitudes and capabilities. It is on this basis the study focused on “Training as a tool to improve employees’ job performance”. The combination of social learning and reinforcement theories provided the framework. Research design was purely survey and a simple random sampling technique was used to select the sample size. The sample size was 240 from the total population of study which was 600. The data was collected by use of a questionnaire. The data analysis involved frequencies, means, percentages. The findings were presented using Tables and figures. Hypothesis 1 revealed no significant relationship between training needs and quality of work done by the employees with significant value (sig. 2- tailed) “2.01” higher than p-value (p-value=0.05). Thus, null hypothesis was accepted. Hypothesis 2 showed significant relationship between contents/ objectives of training and quantity of work done by employees with significant value (sig.2- tailed) “0.000” less than p-value (p-value=0.05). Therefore, alternative hypothesis was accepted. Hypothesis 3 also indicated significant relationship between types of training and workers attitude to work with significant value (sig.2- tailed) “0.00” less than p-value (p-value = 0.05).The, alternative hypothesis was accepted Hypothesis4 showed no significant relationship between training plan and employees’ target achievement with significant value (sig. 2- tailed) “0.152” higher than p-value (p-value = 0.05), hence, null hypothesis was accepted. Training is a fundamental tool to accelerate the performance of every worker in work organization. It develops employees’ skills, knowledge, capabilities and attitudes. For any organization to remain relevant in the modern society and for the employees to contribute maximally to its productivity and success, training is inevitable. In view of this, it was recommended that; It is essential for NAFDAC- Lagos state to regularly identify the training needs of the workers and organization. Training needs represent the gaps between the accrual performance and expected performance. This will not only reinforce the quality of work done but also enhance the performance of workers on regular basis. Also, adequate resources must be set aside by the management of the work organization in order to ensure regular training of staff within and outside the country as a way of exposing them to fundamental principles guiding various aspects of their job.